Effective Date: August 2025
At Cliniqo, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal and medical information when you use our clinic management system and associated services.
When you use Cliniqo, we may collect the following information:
Personal Information: Name, email address, phone number, and login credentials.
Medical & Health Information: Patient records, diagnoses, prescriptions, and consultation details.
Usage Data: Information about how you use our platform, such as login times, feature usage, and device information.
Payment Information: Billing and payment details when you subscribe to paid plans.
We use your data to:
Provide and manage our clinic management services.
Maintain accurate patient records and streamline clinic operations.
Enable online consultations, digital prescriptions, and appointment management.
Process payments and manage subscriptions.
Communicate important updates, announcements, and support information.
Improve our platform based on user feedback and usage patterns.
Cliniqo does not sell or rent your personal information. We may share data in the following limited cases:
With authorized staff in your clinic to provide services.
With third-party service providers who assist in operating the platform, such as payment processors, hosting services, or analytics providers.
If required by law or to protect the rights and safety of Cliniqo and its users.
We implement industry-standard security measures to protect your data, including encryption, access controls, and secure servers. Only authorized personnel have access to sensitive information.
Patient and clinic data is retained for as long as necessary to provide our services. You may request deletion of your personal data, subject to legal and operational requirements.
You have the right to:
Access and review your personal and patient data stored on Cliniqo.
Request corrections to inaccurate or incomplete information.
Request the deletion of personal data, subject to retention requirements.
Opt-out of marketing communications at any time.
Cliniqo may update this Privacy Policy from time to time. We will notify users of significant changes through the platform or via email. Your continued use of Cliniqo constitutes acceptance of the updated policy.
If you have questions about this Privacy Policy or how we handle your data, please contact us at:
Email: support@cliniqo.tech